What is the difference between Points and Tokens?

Here is an outline of the ClassPoints program terminology including Points, Tokens, Tiers, Rewards, and the Benefits and Deals. 

• ClassPoints
  • ClassPoints are loyalty points used as a measure of status within the loyalty program
  • Aggregation of ClassPoints is what unlocks tier statuses 
  • ClassPoints cannot be redeemed or “cashed in”
• Tiers
  • Tiers refer to the status that a ClassPoints member has reached in the Loyalty Program and include Bronze, Silver and Gold
  • Higher tiers are unlocked by consistently taking classes and/or upgrading in-studio memberships
• Rewards
  • Rewards are earned via the ClassPoints program within your brand app
  • Rewards include, but are not limited to: Guest Passes, Tokens (redeemable for classes on XPASS), retail discounts, and more.
• Tokens
  • Tokens are a type of reward earned via the ClassPoints program and are unlocked by reaching certain tiers
  • Tokens are then redeemable for classes on XPASS only
  • Tokens replaced “points” in XPASS as the unit of currency to exchange for in-studio classes via XPASS
• Benefits and Deals
  • Benefits and deals are available to Silver and Gold tiers 
  • Benefits and deals are redeemed on XPASS