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How and where do I redeem my rewards?

 

Depending on the reward type, ClassPoints benefits and Tokens can be redeemed in the studio, the brand app, or in the XPASS app. 

 

Free Passes for a Friend:

 

This benefit is redeemed in the brand app.

 

If you’ve earned a Free Pass for a Friend, you will be able to send the pass to your friend via email. If your friend already has an account created, the free pass will automatically be added to their account. If they do not have an account created, they will be notified to create an account and the free pass will be added to their new account. 

 

Retail Discount:

 

This benefit is redeemed in the studio and at participating locations only. 

 

If you’ve earned a retail discount, the reward will be visible in the brand app or member portal in your ClassPoints account. 

 

To redeem, show the studio staff your Retail Discount reward in the brand app. This will display your name, home studio, and eligibility date for the reward. Retail discounts are valid at home studios only.

 

Retail discounts are valid for the quarter the benefit is earned in as well as the following quarter.

 

Free Class Tokens & Deals:

 

These benefits are redeemed in the XPASS app. 

 

In your brand app under the ClassPoints section, tap the “Redeem” button, which will direct you to XPASS to redeem your benefits. Your earned Tokens and deals will be reflected in your XPASS account automatically.

 

If you have earned Silver or Gold status, on your birthday, we will gift you a free class token as our way of expressing gratitude for being a valued member. This exclusive birthday benefit is designed to make your special day even more memorable.

 

On your birthday, log in to your ClassPoints account on the brand app or member portal, you will see a Birthday Class Token award. When you hit “Redeem”, you will be taken to XPASS where you can explore the available classes to book within 48 hours. Your Birthday Class Token is valid for 365 days. Enjoy!

 

Download the XPASS app here:

 

Apple App Store

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